What is the warranty?
All items are shipped FOB Dream Arcade's® facilities, located in Rancho Cordova, CA. The customer MUST open and inspect the arcade before signing for the delivery. In the event that any arcade or kit arrives damaged the customer must note the damage on the air bill, next to the customer's signature. Additionally, in the event of a damaged shipment the customer must open a claim with the shipper within 1 business day and cooperate with the claim process in a timely manner.
Starting January 1st, 2020 all arcades come with a two year parts and labor warranty including a lifetime warranty on the buttons and joysticks. All items besides arcades come with a 90 day warranty. All issues with items that have a manufacturer's warranty must be handled by the manufacturer. Dream Arcades® will not warranty these items or work with the manufacturer on the customer's behalf. Full warranty terms are included with purchase, or available upon request.