Dream Arcades: Support and Service Guidelines

Category: Knowledgebase

At Dream Arcades, we strive to take care of every customer for as long as they own their arcade. We've provided these guidelines so customers know how quickly and what types of support to expect. If y...

Downloaded games not appearing in menu

Category: Something Not Working?

We've identified an issue where arcade games downloaded through the Retro Reload search tool may fail to appear in the menu on a limited number of units. A small hotfix is available to download throug...

My arcade just downloaded an update. What's changed?

Category: Frequently Asked Questions

Our update notes can be found here on our website. These will be updated within a few days of any major patch being released. If you ever have any problems or questions regarding an update, please con...